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How matching works

Is Maahi a real person?

Last reviewed by the BiggDate team

Short answer

No. Maahi is an AI, not a human matchmaker, and BiggDate says so wherever you talk to her. Maahi builds your Soul Profile and can coach you, but she never poses as a match: every person you are matched with is a real, separate member.

Maahi is BiggDate's AI relationship profiler and companion. She is software, not a person, and she is not a licensed therapist or counsellor.

What Maahi does: runs your onboarding conversation, derives your Soul Profile, explains why a match could work, suggests questions you might send in a Soul Knock, and helps you reflect after a date.

What Maahi does not do: she does not chat with your matches, pretend to be a member, or send messages on your behalf. Every match is a real member, and everything sent in a Soul Knock or chat is sent by you.

If a conversation with Maahi touches on self-harm or a safety emergency, please contact local emergency services or a crisis line straight away — our Safety page lists numbers for India, the UAE and the US.

Related questions

See also: Maahi (glossary), Safety.

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